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Retail Sales Team Leader

2 months ago

Toronto, Ontario, Canada Kevin Shay Sales Limited Full time
Position Overview

As a Sales Operations Supervisor at Kevin Shay Sales Limited, you will play a crucial role in overseeing the daily operations of our retail environment. Your leadership will ensure that our sales team is effective and that our customers receive exceptional service.

Qualifications
  • Education: Completion of secondary school or equivalent experience is required.
  • Experience: A minimum of 7 months to less than 1 year in a supervisory role within a retail setting.
Work Environment
  • Non-smoking and air-conditioned work environment.
  • Located in an urban area with access to public transportation.
Key Responsibilities
  • Delegate tasks to sales personnel and establish work schedules.
  • Engage in selling merchandise and preparing detailed reports on sales performance, inventory, and staffing.
  • Address and resolve customer inquiries, complaints, and supply chain issues.
  • Maintain organized inventory and supervise daily activities of the sales team.
  • Oversee cash handling and sales recording processes.
Supervisory Role

You will be responsible for supervising a team of 3-4 retail sales associates and clerks.

Technical Skills

Proficiency in MS Outlook is required.

Specialization

This position specializes in retail store operations.

Work Conditions
  • Fast-paced environment requiring the ability to work under pressure.
  • Attention to detail is essential.
Personal Attributes
  • Strong client focus and effective interpersonal skills.
  • Ability to adapt and be flexible in a dynamic work setting.
  • Highly organized, reliable, and a dependable team player.
  • Demonstrated initiative in problem-solving.
Additional Benefits
  • Free parking available for employees.
Diversity Commitment

We are committed to creating a welcoming work environment for all employees, providing diversity and cross-cultural training to support visible minorities.

Employment Details
  • Employment Type: Permanent
  • Language of Work: English
  • Hours: 40 hours per week