Technical Support Specialist

6 days ago

St Catharines, Ontario, Canada Aerosports Trampoline Park Full time
Job Title: Technical Support Specialist

We are seeking a highly skilled Technical Support Specialist to join our team at Aerosports Trampoline Park. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our employees and ensuring the smooth operation of our computer systems.

Key Responsibilities:
  • Respond to user inquiries and resolve technical issues in a timely and efficient manner.
  • Provide training and guidance to employees on the use of computer systems and software.
  • Collaborate with the IT team to identify and resolve technical issues.
  • Develop and maintain technical documentation and procedures.
  • Participate in the design and implementation of new computer systems and software.
Requirements:
  • 1-2 years of experience in a technical support role.
  • Strong knowledge of computer systems, software, and networking.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

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