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Technical Support Specialist

2 months ago


St Catharines, Ontario, Canada Aerosports Trampoline Park Full time
Job Title: Technical Support Specialist

Aerosports Trampoline Park is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers and ensuring that our computer systems and networks are running smoothly.

Key Responsibilities:
  • Provide technical support to customers via phone, email, and in-person
  • Troubleshoot and resolve technical issues with computer systems and networks
  • Install, configure, and maintain computer hardware and software
  • Develop and maintain technical documentation and knowledge base
  • Collaborate with other teams to ensure seamless integration of technical systems
Requirements:
  • 1-2 years of experience in technical support or a related field
  • Strong knowledge of computer systems, networks, and software
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
Language:

English

Work Hours:

40 hours per week