Customer Engagement Associate
1 month ago
At Westburne, we pride ourselves on being more than just a provider of electrical products. As a leading entity in Canada’s energy solutions sector, we specialize in renewables, lighting, wire & cable, automation, and connected network solutions. Our strong partnerships within the industry empower us to deliver exceptional service to our customers and partners.
Your Role with Us
In the position of Inside/Counter Sales Associate, you will be pivotal in fostering relationships with our clientele by addressing product inquiries, managing the customer database, and processing orders efficiently. Reporting directly to the Branch Manager, your role will also involve supporting our field sales and project management teams.
Your Contribution to Our Success
- Customer Support: You will assist customers with inquiries both in-person and over the phone.
- Impactful Service: Your commitment to delivering outstanding customer service will make a significant difference.
- Brand Representation: You will enhance brand visibility while supporting sales initiatives and improving customer experiences, ensuring our corporate image is consistently upheld.
Who You Are
- You possess 1-2 years of experience in inside or counter sales.
- Your communication skills enable you to build strong customer relationships.
- You can effectively manage multiple tasks and thrive under pressure while maintaining a positive demeanor.
- Your interpersonal skills allow you to share knowledge effectively.
- Experience with AS400 is considered an asset.
What We Provide
- We offer a supportive work-life balance in a dynamic environment filled with new challenges.
- Our competitive compensation package includes various benefits and pension options, alongside opportunities for career advancement.
- As an equal opportunity employer, Westburne is dedicated to fostering a diverse workplace and encourages all qualified individuals to apply.
Next Steps
- If you believe this position aligns with your career goals, we invite you to apply.
- We appreciate the interest of all candidates; however, only those selected for interviews will be contacted.
- If you require accommodations during the application process, please reach out for assistance.
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