Crisis Response Coordinator
2 weeks ago
We are seeking a highly skilled and compassionate Crisis Response Coordinator to join our team at the Canadian Mental Health Association Waterloo Wellington. This is a contract full-time role based at Guelph Police Services and University of Guelph Campus Police.
Key Responsibilities- Provide mental health, addictions, and crisis assessments to individuals in need.
- Support and services are aimed at improving response times and response volumes for residents who have engaged Police Services, Special Constable Officers, or Campus Safety Officers.
- Collaborate with police, SCO, and CSO staff to provide mental health and addiction education and compassion fatigue support.
- Embed within the police and campus environments as part of the Integrated Mobile Police and Crisis Team.
- Degree or diploma in psychology, social work, or relevant health or social science field.
- Three or more years of related experience.
- Excellent intake, referral, crisis assessment, intervention, and brief support skills.
- Strong and efficient clinical documentation skills.
- Experience with diversity and inclusion initiatives in the community with a focus on anti-oppression and anti-racism.
- Proven ability to maintain a calm demeanor under pressure and in crisis situations.
- Demonstrated sound clinical and practical judgment.
- Strong knowledge of privacy legislation and how it impacts shared care with police.
- Proven engagement skills with vulnerable populations.
- Ability to work well under pressure in a team environment and also independently.
- Knowledge of a broad range of mental health, addiction, and concurrent issues.
- Well-developed knowledge base of our system's mental health and addiction supports and resources as well as the various service systems within the catchment area.
- Excellent decision-making, creativity, organizational, communication, interpersonal, and problem-solving skills.
- Strong ability to build healthy relationships and work collaboratively in a busy inter-disciplinary setting and with formal and informal community resources.
- Demonstrated working knowledge of personal computers, database, and word processing applications.
- Demonstrated belief in the values and philosophy of CMHA WW.
- A valid driver's license, vehicle, and insurance, as travel is required.
Level 5 (OPSEU) - $32.42 to $39.50 per hour.
What We Offer- A competitive compensation package.
- Generous benefits supporting the wellness of our staff.
- A wide range of services and supports allowing for varied opportunities for career growth.
- A multi-disciplinary approach to care offering cross collaboration and enhanced opportunities for learning.
- A formal succession planning process is key to our internal leadership recruitment.
- A strong health and safety culture at CMHA WW and a commitment to addressing the health and safety needs of staff and the people we serve.
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