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Crisis Response Coordinator
2 months ago
We are seeking a highly skilled and compassionate Crisis Response Coordinator to join our team at the Canadian Mental Health Association Waterloo Wellington. As a key member of our Integrated Mobile Police and Crisis Team, you will play a vital role in providing mental health, addictions, and crisis assessments to individuals in need.
Key Responsibilities- Provide crisis assessment, intervention, and stabilization to individuals experiencing acute mental health or addiction crises.
- Link individuals to appropriate ongoing mental health and addiction services and support.
- Provide mental health and addiction education to police and campus safety staff.
- Offer compassion fatigue support to police, campus safety, and crisis staff, as well as volunteer emergency service providers.
- Degree or diploma in psychology, social work, or a related health or social science field.
- Three or more years of experience in a related field.
- Excellent intake, referral, crisis assessment, intervention, and brief support skills.
- Strong and efficient clinical documentation skills.
- Experience with diversity and inclusion initiatives, with a focus on anti-oppression and anti-racism.
- Ability to maintain a calm demeanor under pressure and in crisis situations.
- Demonstrated sound clinical and practical judgment.
- Strong knowledge of privacy legislation and its impact on shared care with police.
- Proven engagement skills with vulnerable populations.
- Ability to work well under pressure in a team environment and independently.
- Knowledge of a broad range of mental health, addiction, and concurrent issues.
- Well-developed knowledge base of mental health and addiction supports and resources, as well as various service systems within the catchment area.
- Excellent decision-making, creativity, organizational, communication, interpersonal, and problem-solving skills.
- Strong ability to build healthy relationships and work collaboratively in a busy interdisciplinary setting.
- Demonstrated working knowledge of personal computers, database, and word processing applications.
- Demonstrated belief in the values and philosophy of CMHA WW.
- A valid driver's license, vehicle, and insurance, as travel is required.
Level 5 (OPSEU) - $32.42 to $39.50 per hour
What We Offer- A competitive compensation package, including a generous benefits plan.
- Career development opportunities, including a formal succession planning process.
- A culture that values mutual respect, accountability, integrity, excellence, innovation, and a welcoming and inclusive environment.
- A commitment to health and safety, with a strong focus on addressing the needs of staff and the people we serve.
