Strategic Consumer Insights Consultant

2 months ago

Toronto, Ontario, Canada Numerator Full time
Consumer Insights Consultant

Numerator is seeking a highly skilled Consumer Insights Consultant to join our team. As a vital member of our team, you will focus on a core set of clients and ad-hoc projects, serving as the day-to-day point of contact, engagement lead, and project manager.

Key Responsibilities:
  • Interface directly with clients' business units, supporting their most pressing business questions and challenges.
  • Regularly leverage Numerator's consumer panel and survey data to deliver analytic insights and data-driven stories that address clients' strategic goals.
  • Work with clients and Numerator's product team in developing, prototyping, and piloting new solutions and enhanced capabilities, bringing the voice of clients back to the greater Numerator organization to help drive business growth.
  • Possess a deep understanding of Numerator solutions and services, including key differentiators versus legacy approaches and competing offerings.
  • Support sales efforts by participating throughout sales cycles and presentations as a subject matter expert and Numerator solutions guru, including occasional product demonstrations.
  • Generate thought leadership content for clients, from webinars, and training materials, to blog posts and industry presentations.
  • Travel, as required, to support the above responsibilities.
  • Skilled at building and managing client relationships, including stakeholder management.
  • Comfortable proactively diving into data to find the right data points to answer business questions and create compelling stories for clients.
  • Strong project management skills are key to success in this position.
  • Proficiency in MS Excel, PowerPoint, and Word is a must; additional experience with Python and SQL is a plus but not required.
  • Knowledge of competitive product offerings, including but not limited to market research and analytics tools.
  • Excellent oral and written communication skills.
  • Strong presentation skills, with experience presenting directly to clients and prospects at various levels, from analysts to executive leadership.
  • Deep understanding of both syndicated and household panel data.
  • Knowledge of market research and analytics, including an ability to speak the language at a granular level and understand key strategic initiatives and how consumer data can be leveraged to achieve business goals.
Requirements:
  • Bachelor's Degree (required) or Master's Degree (preferred) with 3+ years relevant experience.
  • Experience in market research, including roles in business analysis, market intelligence, and data analysis.
  • Experience in consulting, product, sales support, and/or service delivery functions in the relevant industry.
  • Working knowledge of enterprise software applications and services designed for the retail and consumer goods industries.
  • Experience as a power user of Microsoft Excel and Business Intelligence software.
What We Offer:
  • An inclusive and collaborative company culture.
  • An opportunity to have an impact on our growing teams and organization.
  • Ownership of platforms and environments with industry-leading product.
  • Market-competitive total compensation package.
  • Volunteer time off and charitable donation matching.
  • Strong support for career growth, including mentorship programs, leadership training, access to employee resources groups.
  • Regular hackathons to build your own projects and work with people across the entire company.
  • Great benefits package including medical/vision/dental insurance, unlimited PTO, and RRSP.

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