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Software Support Specialist

2 months ago

Quebec City, Canada DataDis Full time
Software Support Specialist

We are currently looking for a skilled software support specialist to join our team at DataDis in Quebec city.

As a software support specialist, you will be responsible for:

  • Providing assistance to users of our MIR-RT software and applications.
  • Configuring gateways to ensure the exchange of information between our MIR-RT Software and our clients' software solutions.
  • Assisting customers in the installation of MIR-RT as well as in the import and transfer of their data.
  • Assisting customers with software updates.
  • Providing the necessary solutions for optimal use.
  • Testing our new software features and specific customer changes.

Key skills required for this role include:

  • Bilingual
  • Dynamic
  • Positive
  • Able to work under pressure
  • Team player
  • Able to work in solution mode with our clients

We offer a dynamic work environment and opportunities for growth and development.