Head of Commercial Insights and Profitability

3 weeks ago


Canada Dentons Canada Full time
Head of Commercial Insights and Profitability

As a key leader in our organization, you will play a pivotal role in driving commercial assessments and operational reporting. Your expertise will be essential in analyzing and formulating pricing strategies that enhance profitability and foster business growth. Collaboration with partners, finance, and business development teams will be crucial as you develop profitability models and contribute to the financial success of the firm.

Reporting to the Chief Operating Officer, you will spearhead the creation and execution of profitability tools and pricing strategies, ensuring a competitive edge in the marketplace. This position requires a strategic mindset and a profound understanding of the economics within the legal sector, enabling you to work effectively with partners, senior management, and external clients to devise innovative, value-based pricing solutions.

Key Responsibilities

  • Conduct thorough commercial evaluations of client engagements, assessing pricing frameworks, profitability, and associated risks to provide strategic insights and support informed decision-making.
  • Analyze financial metrics and key performance indicators (KPIs) to gauge the financial viability and profitability of various practice areas, clients, and specific matters.
  • Prepare and present regular reports on profitability assessments, pricing performance, and commercial insights for stakeholders.
  • Lead the development and implementation of new operational management tools and processes aimed at enhancing profitability.
  • Monitor and analyze the legal market, competitors, and industry trends to identify pricing opportunities and recommend adjustments to maintain competitiveness.
  • Design and implement innovative pricing strategies that align with the firm’s business objectives and client requirements.
  • Cultivate the pricing function, offering guidance to partners and the business development team during pricing negotiations and the establishment of fee arrangements that deliver value to clients while ensuring profitability for the firm.
  • Identify market trends and competitor pricing to ensure the firm remains competitive while sustaining profitability.
  • Collaborate with the finance team to refine pricing tools, models, and processes to enhance efficiency and accuracy in pricing decisions.
  • Provide training and mentorship to partners and stakeholders on pricing strategies and the significance of value-based pricing.
  • Work closely with practice groups to understand their unique pricing challenges and opportunities, advising on tailored pricing solutions.
  • Stay informed about financial modeling tools, pricing software, and industry-specific technologies, recommending and implementing relevant tools to streamline pricing processes and improve data analysis capabilities.
  • Engage in the firm’s strategic planning, contributing pricing expertise to inform decision-making and long-term objectives.
  • Ensure adherence to firm policies and procedures in all pricing-related activities.

Required Qualifications and Skills

  • Bachelor’s degree in Finance, Economics, Business, or a related discipline; advanced degree preferred.
  • Professional accounting qualification is a plus.
  • Proven experience in pricing, financial analysis, or commercial analysis roles within the legal or professional services sectors.
  • Strong analytical and financial modeling capabilities, with a keen eye for detail and the ability to discern trends and opportunities from data.
  • Proficient in Excel and experienced with financial modeling tools; knowledge of Microsoft Power BI and related applications is advantageous.
  • Ability to interpret complex financial data and provide strategic insights.
  • Demonstrated experience in a senior pricing role within a professional services firm, particularly in the legal field.
  • Excellent leadership abilities with a track record of inspiring and developing high-performing teams.
  • Strong communication and interpersonal skills, capable of conveying complex concepts to stakeholders at all levels.
  • Proven ability to collaborate with cross-functional teams and build effective relationships.
  • Comprehensive project management skills, with the capacity to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.
  • Innovative and strategic thinker, with a history of developing and executing effective pricing strategies.
  • Comfortable in a dynamic, fast-paced environment and able to adapt to evolving business needs.
  • Proficient in Microsoft Office.
  • Understanding of confidentiality principles and a commitment to ethical conduct.


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