Director of Client Services
2 weeks ago
Reporting to the Assistant Executive Director, the Director of Client Services is a senior leadership position responsible for leading the program management team to provide excellent holistic care to all clients. The successful candidate will demonstrate a strong sense of integrity and professional ethics, with a balanced approach to fairness and flexibility.
Key Responsibilities:- Maintain clinical performance indicators at or above expectations
- Collaborate with program coordinators to ensure consistency in service delivery
- Develop strategies and action plans to address performance issues and service delivery variances
- Provide leadership to address client complaints and implement critical incident processes
- Create an environment that attracts and retains high-performing staff
- Work with organizational Human Relations to recruit, train, supervise, and provide performance management
- Provide clinical supervision and ensure accreditation standards are met
- Represent The Salvation Army at system tables and funder committees
- Foster and maintain community partnerships
- Provide consultation on Addictions and Mental Health to other Salvation Army units
- Collaborate with Finance leadership to ensure budgets are prepared according to need and budgetary limits
- Work with program local leadership to manage budgets and foster financial accountability
- Provide meeting facilitation, prepare reports, and maintain HR/supervision documentation
- Provide strong interpersonal, conflict resolution, and creative problem-solving skills
The successful candidate will have a Master's level related degree, membership in a professional college, and clinical supervision certification. They will also have a minimum of 5 years' experience working in the Addictions/Concurrent Disorders field in a leadership role, with a strong preference for providing bio-psycho-social-spiritual live-in addictions treatment and housing programs.
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Director of Client Services
3 days ago
Toronto, Ontario, Canada Lumenus Community Services Full timeJob Title: Director, Client ServicesLumenus Community Services is seeking a highly skilled and experienced Director, Client Services to lead our client services programs. As a key member of our leadership team, you will be responsible for overseeing the strategic direction and operations of our programs, ensuring they deliver high-quality services to our...
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Director of Client Services
2 days ago
Toronto, Ontario, Canada Lumenus Community Services Full timeJob Title: Director, Client ServicesLumenus Community Services is seeking a highly skilled and experienced Director, Client Services to lead our client services programs. As a key member of our leadership team, you will be responsible for overseeing the strategic direction and operations of our programs, ensuring they deliver high-quality services to our...
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Director of Client Services
4 weeks ago
Toronto, Ontario, Canada Ontario Association of Interval & Transition Houses Full timeDirector of Client ServicesAt YWCA Peterborough Haliburton, we are seeking a visionary leader to drive our mission to support women and children. As our Director of Client Services, you will play a pivotal role in shaping the future of our programs and services.Key Responsibilities:Lead the planning, direction, and evaluation of YWCA's client services,...
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Director of Client Services
4 weeks ago
Toronto, Ontario, Canada Ontario Association of Interval & Transition Houses Full timeDirector of Client ServicesAt YWCA Peterborough Haliburton, we are seeking a visionary leader to drive our mission to support women and children. As our Director of Client Services, you will play a pivotal role in shaping the future of our programs and services.Key Responsibilities:Lead the planning, direction, and evaluation of YWCA's client services,...
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Utilization Management Program Director
2 weeks ago
Toronto, Ontario, Canada HealthEcareers - Client Full timeJob Summary:As a key member of the HealthEcareers - Client team, the Utilization Management Program Director will oversee the day-to-day operations of the Utilization Management Program in the Service Area or a Medical Center. This role requires a strategic thinker who can ensure cost-effective and quality patient care by optimizing resource utilization. The...
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Utilization Management Program Director
2 weeks ago
Toronto, Ontario, Canada HealthEcareers - Client Full timeJob Summary:As a key member of the HealthEcareers - Client team, the Utilization Management Program Director will oversee the day-to-day operations of the Utilization Management Program in the Service Area or a Medical Center. This role requires a strategic thinker who can ensure cost-effective and quality patient care by optimizing resource utilization. The...
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Director of Client Services
1 week ago
Toronto, Ontario, Canada The Salvation Army Full timeJob Title: Director of Client ServicesReporting to the Assistant Executive Director, the Director of Client Services is a senior leadership position responsible for leading our program management team to provide excellent holistic care to all of our clients. This role requires a strong leader who can demonstrate a sense of integrity and professional ethics,...
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Director of Client Services
1 week ago
Toronto, Ontario, Canada The Salvation Army Full timeJob Title: Director of Client ServicesReporting to the Assistant Executive Director, the Director of Client Services is a senior leadership position responsible for leading our program management team to provide excellent holistic care to all of our clients. This role requires a strong leader who can demonstrate a sense of integrity and professional ethics,...
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Utilization Management Program Director
2 weeks ago
Toronto, Ontario, Canada HealthEcareers - Client Full timeJob Summary:As a key member of the HealthEcareers - Client team, the Utilization Management Program Director will oversee the day-to-day operations of the Utilization Management Program in the Service Area or a Medical Center. This role requires a strategic thinker who can ensure cost-effective and quality patient care by optimizing resource utilization. The...
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Utilization Management Program Director
2 weeks ago
Toronto, Ontario, Canada HealthEcareers - Client Full timeJob Summary:As a key member of the HealthEcareers - Client team, the Utilization Management Program Director will oversee the day-to-day operations of the Utilization Management Program in the Service Area or a Medical Center. This role requires a strategic thinker who can ensure cost-effective and quality patient care by optimizing resource utilization. The...
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Director of Client Services
3 weeks ago
Toronto, Ontario, Canada The Salvation Army Full timeJob Title: Director of Client ServicesThe Salvation Army is seeking a highly skilled and experienced Director of Client Services to lead our client services team. As a key member of our senior leadership team, you will be responsible for overseeing the delivery of high-quality, evidence-based services to our clients.Key Responsibilities:Lead and manage a...
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Director of Client Services
3 weeks ago
Toronto, Ontario, Canada The Salvation Army Full timeJob Title: Director of Client ServicesThe Salvation Army is seeking a highly skilled and experienced Director of Client Services to lead our client services team. As a key member of our senior leadership team, you will be responsible for overseeing the delivery of high-quality, evidence-based services to our clients.Key Responsibilities:Lead and manage a...
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Director of Client Services
5 days ago
Toronto, Ontario, Canada The Salvation Army Full timeJob Title: Director of Client ServicesReporting to the Assistant Executive Director, the Director of Client Services is a senior leadership position responsible for leading the program management team to provide excellent holistic care to all clients. The successful candidate will demonstrate a strong sense of integrity and professional ethics, with a...
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Director of Client Services
5 days ago
Toronto, Ontario, Canada The Salvation Army Full timeJob Title: Director of Client ServicesReporting to the Assistant Executive Director, the Director of Client Services is a senior leadership position responsible for leading the program management team to provide excellent holistic care to all clients. The successful candidate will demonstrate a strong sense of integrity and professional ethics, with a...
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Director of Client Services
2 weeks ago
Toronto, Ontario, Canada The Salvation Army Full timeJob Title: Director of Client ServicesReporting to the Assistant Executive Director, the Director of Client Services is a senior leadership position responsible for leading the program management team to provide excellent holistic care to all clients. The successful candidate will demonstrate a strong sense of integrity and professional ethics, with a...
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Director of Client Services
2 weeks ago
Toronto, Ontario, Canada The Salvation Army Full timeJob Title: Director of Client ServicesReporting to the Assistant Executive Director, the Director of Client Services is a senior leadership position responsible for leading the program management team to provide excellent holistic care to all clients. The successful candidate will demonstrate a strong sense of integrity and professional ethics, with a...
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Director of Client Services
3 weeks ago
Toronto, Ontario, Canada The Salvation Army Full timeJob Title: Director of Client ServicesReporting to the Assistant Executive Director, the Director of Client Services is a senior leadership position responsible for leading the program management team to provide excellent holistic care to all clients. The successful candidate will demonstrate a strong sense of integrity and professional ethics, with a...
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Director of Client Services
3 weeks ago
Toronto, Ontario, Canada The Salvation Army Full timeJob Title: Director of Client ServicesReporting to the Assistant Executive Director, the Director of Client Services is a senior leadership position responsible for leading the program management team to provide excellent holistic care to all clients. The successful candidate will demonstrate a strong sense of integrity and professional ethics, with a...
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Director of Client Services
2 weeks ago
Toronto, Ontario, Canada The Salvation Army Full timeJob Title: Director of Client ServicesReporting to the Assistant Executive Director, the Director of Client Services is a senior leadership position responsible for leading our program management team to provide excellent holistic care to all of our clients. This role requires a strong leader who can demonstrate a sense of integrity and professional ethics,...
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Director of Client Services
2 weeks ago
Toronto, Ontario, Canada The Salvation Army Full timeJob Title: Director of Client ServicesReporting to the Assistant Executive Director, the Director of Client Services is a senior leadership position responsible for leading our program management team to provide excellent holistic care to all of our clients. This role requires a strong leader who can demonstrate a sense of integrity and professional ethics,...