Director of Client Services

1 week ago


Toronto, Ontario, Canada Ontario Association of Interval & Transition Houses Full time
Director of Client Services

At YWCA Peterborough Haliburton, we are seeking a visionary leader to drive our mission to support women and children. As our Director of Client Services, you will play a pivotal role in shaping the future of our programs and services.

Key Responsibilities:

  • Lead the planning, direction, and evaluation of YWCA's client services, ensuring alignment with our mission and strategic goals.
  • Champion the development and implementation of innovative, accessible, and evidence-based programs that respond to the evolving needs of our community.
  • Collaborate with the Senior Management Team to evaluate and update policies, and to craft and execute our annual strategic plan.
  • Drive the development of a multi-year client services plan, anticipating future growth, re-alignment, and emerging needs within the community.

Requirements:

  • Master's degree in Social Work, Women's Studies, Human Services, or a related field.
  • Minimum of 10 years of progressively responsible experience, including at least 5 years in a management role.
  • Advanced knowledge of women's issues, anti-oppression frameworks, and violence against women services.
  • Proven expertise in program development, strategic planning, and change management.
  • Exceptional leadership skills, with experience managing teams in a unionized environment.
  • Strong financial management abilities, including budgeting and resource allocation.
  • Excellent communication, interpersonal, and conflict resolution skills.
  • A commitment to YWCA's values of equity, empowerment, and social justice.

Why YWCA Peterborough Haliburton?

This is a unique opportunity to lead transformative change in our community. At YWCA PH, you'll join a passionate team dedicated to creating a world where women and children can thrive. If you're ready to make a lasting impact and inspire others, we want to hear from you.



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