Technical Support Specialist

1 month ago

Mississauga, Ontario, Canada Canadian home theater and automotive Full time
Job Title: Technical Support Specialist

We are seeking a highly skilled Technical Support Specialist to join our team at Canadian home theater and automotive. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers and internal teams.

Key Responsibilities:
  • Provide technical support and assistance to customers and internal teams via phone, email, and in-person.
  • Troubleshoot and resolve technical issues with computer systems, software, and hardware.
  • Collaborate with internal teams to identify and resolve technical issues.
  • Develop and maintain technical documentation and knowledge base articles.
  • Stay up-to-date with the latest technology trends and advancements.
Requirements:
  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.
  • 1 to less than 7 months of experience in a technical support role.
  • Permanent employment.
  • English language proficiency.
  • 35 hours per week.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

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