Full-Time Retail Customer Service Supervisor
4 weeks ago
Discover the Joy of Working at Winners
At Winners, we celebrate our team members who embody the spirit of joy and collaboration. Our culture thrives on teamwork, support, and innovative problem-solving, all of which deserve recognition every day.
What You Can ExpectAs a valued Associate, you will enjoy:
- A unique and inclusive workplace culture
- Comprehensive training and resources to support your professional growth
- Employee discounts for you and eligible family members at all Winners locations
- Access to an Associate and Family Assistance Program promoting well-being
In this dynamic position, you will engage in various aspects of store operations, including Merchandise Management, Visual Presentation, and Customer Engagement. Key responsibilities include:
- Fostering a high-quality customer service environment by upholding operational standards. Communicating updates effectively and training Associates on service area policies.
- Exhibiting strong planning and prioritization skills while guiding Associates in collaboration with the management team.
- Coaching and mentoring team members on merchandise presentation and customer service excellence, promoting a culture of teamwork and continuous improvement.
- Enhancing the shopping experience by coordinating merchandise flow and ensuring the sales floor is visually appealing and meets presentation standards.
- Influencing sales and trends by creating inspiring displays in key areas, driving the store's fashion and brand strategy through impactful feature changes.
For a deeper insight into the role, click HERE.
QualificationsTo embark on your journey with us, you should possess:
- 1 to 2 years of relevant experience; retail or service industry background is preferred
- A High School diploma or equivalent experience
- Strong problem-solving and communication skills, including verbal, written, and active listening
- Exceptional customer service abilities with a keen understanding of customer and Associate needs
- Capability to establish and maintain an organized retail environment
Hourly wage: $23.19 per hour*
* This represents the expected hiring range and may not reflect the complete pay range for the position. The offered pay rate may exceed the posted range based on various factors such as relevant skills, experience, and local labor market conditions.
Every day presents a chance to learn something new about our business, our partnerships, and even about yourself. By becoming part of the Winners family, you will receive the support of a diverse and close-knit group of individuals across our retail locations. Are you ready to Discover Different?
At Winners, we are committed to being an equal opportunity employer, ensuring inclusion and accommodation for all individuals.
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