Reservations Manager

1 month ago


Osoyoos, British Columbia, Canada Spirit Ridge Owner Association Full time
Job Title: Reservations Supervisor

We are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at Spirit Ridge Owner Association. As a key member of our hospitality team, you will be responsible for coordinating and supervising the reservations process, ensuring seamless guest experiences and exceptional customer service.

Key Responsibilities:
  • Coordinate and supervise the reservations process, ensuring accurate and timely processing of guest requests.
  • Assist clients/guests with special needs, providing personalized support and ensuring their needs are met.
  • Co-ordinate, assign and review work, ensuring efficient use of resources and high-quality results.
  • Hire and train staff in job duties, safety procedures, and company policies, promoting a positive and productive work environment.
  • Maintain operation of computer systems, equipment, machinery, and arrange repair work to ensure business continuity and customer service delivery.
  • Requisition materials and supplies, ensuring timely and cost-effective procurement.
Requirements:
  • 3-4 years of experience in a similar role, with a proven track record of success.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests, staff, and management.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Ability to work in a fast-paced environment, with a high level of attention to detail and accuracy.
  • Willingness to relocate for this position, with a valid driver's license and reliable transportation.
What We Offer:
  • A competitive salary and benefits package, including dental plan, health care plan, vision care benefits, and life insurance.
  • Opportunities for professional growth and development, with a focus on employee satisfaction and well-being.
  • A dynamic and supportive work environment, with a team-oriented culture and a commitment to excellence.
How to Apply:

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.


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