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Reservations Manager
2 months ago
We are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at Spirit Ridge Owner Association. As a key member of our hospitality team, you will be responsible for coordinating and supervising the reservations process, ensuring seamless guest experiences and exceptional customer service.
Key Responsibilities:- Coordinate and supervise the reservations process, ensuring timely and accurate processing of guest requests.
- Assist clients/guests with special needs, providing personalized support and ensuring their needs are met.
- Co-ordinate, assign and review work, ensuring efficient use of resources and high-quality results.
- Hire and train staff in job duties, safety procedures, and company policies, promoting a positive and productive work environment.
- Maintain operation of computer systems, equipment, machinery, and arrange repair work to ensure business continuity and customer service delivery.
- Requisition materials and supplies, ensuring timely and cost-effective procurement.
- 3-4 years of experience in a similar role, with a proven track record of success.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests, staff, and management.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Ability to work in a fast-paced environment, with a high level of attention to detail and accuracy.
- Willingness to relocate for this position, with a valid driver's license and reliable transportation.
- A competitive salary and benefits package, including dental plan, health care plan, vision care benefits, and life insurance.
- Opportunities for professional growth and development, with a focus on employee satisfaction and well-being.
- A dynamic and supportive work environment, with a team-oriented culture and a commitment to excellence.
If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
