Reservations Manager

4 weeks ago


Osoyoos, British Columbia, Canada Spirit Ridge Owner Association Full time
Job Title: Reservations Supervisor

We are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at Spirit Ridge Owner Association.

Job Summary:

The Reservations Supervisor will be responsible for coordinating and supervising the reservations team, ensuring seamless guest experiences, and maintaining accurate records. This role requires excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities:
  • Coordinate and supervise the reservations team to ensure efficient and accurate processing of guest reservations.
  • Assist clients/guests with special needs and provide exceptional customer service.
  • Co-ordinate, assign, and review work to ensure timely completion of tasks.
  • Hire and train staff in job duties, safety procedures, and company policies.
  • Maintain operation of computer systems, equipment, and machinery to ensure business continuity and customer service delivery.
  • Requisition materials and supplies as needed.
Requirements:
  • 2 years to less than 3 years of experience in a similar role.
  • College/CEGEP education.
  • Excellent oral and written communication skills.
  • Ability to work in a fast-paced environment and under pressure.
  • Attention to detail and ability to multitask.
What We Offer:
  • Dental plan.
  • Health care plan.
  • Vision care benefits.
  • Life insurance.
  • On-site amenities.
  • On-site housing options.
  • Parking available.
How to Apply:

Please submit your application, including your resume and cover letter, to [insert contact information].


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