Reservations Manager

3 weeks ago


Osoyoos, British Columbia, Canada Spirit Ridge Owner Association Full time
Job Title: Reservations Supervisor

We are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at Spirit Ridge Owner Association. As a key member of our hospitality team, you will be responsible for coordinating and supervising the reservations process, ensuring seamless guest experiences and efficient operations.

Key Responsibilities:
  • Coordinate and supervise the reservations process, ensuring accurate and timely processing of guest requests.
  • Assist clients/guests with special needs, providing exceptional customer service and ensuring their needs are met.
  • Co-ordinate, assign and review work, ensuring tasks are completed efficiently and effectively.
  • Hire and train staff in job duties, safety procedures, and company policies, promoting a positive and productive work environment.
  • Maintain operation of computer systems, equipment, machinery, and arrange repair work to ensure business continuity and customer service delivery.
  • Requisition materials and supplies, ensuring adequate stock levels and minimizing waste.
Requirements:
  • 2 years to less than 3 years of experience in a similar role.
  • College/CEGEP education.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests, staff, and management.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Ability to work in a fast-paced environment, with a high level of attention to detail and accuracy.
What We Offer:
  • Dental plan.
  • Health care plan.
  • Vision care benefits.
  • Life insurance.
  • On-site amenities.
  • On-site housing options.
  • Parking available.

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