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Claims Administration Specialist
3 months ago
About Facility Association
Facility Association is a prominent entity in the insurance sector, dedicated to creating a transparent and supportive workplace where work-life balance, motivation, and professional development are paramount. Our distinctive operational model allows for collaboration with various insurance providers across multiple regions, offering a rich and diverse professional journey. We cultivate a culture that emphasizes trust, openness, and encouragement, ensuring that every team member feels valued and inspired.
Position Overview
The primary aim of the Claims Team at Facility Association is to manage aspects related to Large Loss Claims, Run-Off Claims, the Uninsured Automobile Fund, and Judgement Recoveries.
Are you someone who takes pride in your data entry capabilities and possesses a keen eye for detail? Do you have over 3 years of experience in claims data entry or administrative roles, preferably in an office environment, and are you eager to learn new software while contributing to a team? If so, this position may be a great fit for you.
Key Responsibilities:
- Email Management: Effectively triage and oversee the FA Claims mailbox and Invoice mailbox, ensuring timely handling of all communications.
- Database Management: Diligently maintain and promptly update the Claims Database.
- Committee Assistance: Aid in the preparation of materials for Claims Committee meetings, provide support during discussions, and manage follow-ups post-meeting.
- Invoice Assessment: Assist the Senior Claims Analyst by reviewing and processing invoices, ensuring precision and compliance.
- Large Loss Claims Documentation: Scrutinize Large Loss Claims Forms for accuracy and completeness.
- Document Management: Oversee the filing of all documentation, including claim files and correspondence, ensuring confidentiality and secure handling of information.
- Inquiry Management: Address inquiries from the public, project managers, claimants, contractors, insurers/adjusters, lawyers, and other stakeholders.
- Collaboration: Coordinate with Risk Sharing Pool Members and Servicing Carriers as necessary.
- Special Initiatives: Participate in projects aimed at enhancing the efficiency and effectiveness of the Claims Team.
- Process Enhancement: Assist in developing and implementing systems to improve operational efficiency.
- Additional Responsibilities: Perform other duties as assigned, in line with job responsibilities or departmental objectives.
Qualifications:
- Education: A Community College Diploma is required. Progress towards a CIP designation is advantageous.
- Experience: A minimum of 3 years of experience in automobile claims processes and procedures is essential.
- Technical Proficiency: Strong skills in MS Office, particularly in document management, with experience in MS Access being beneficial.
- Attention to Detail: A strong capability to manage and process information accurately, ensuring that all tasks are executed to the highest standard.
- Communication Skills: Excellent interpersonal skills with the ability to communicate effectively and professionally with both internal and external stakeholders.
- Time Management: Outstanding organizational skills with the ability to juggle multiple tasks and meet deadlines.
- High Volume Experience: Proven ability to efficiently manage and process a large volume of claims documents or related tasks while maintaining accuracy.
- Analytical Skills: Ability to analyze and resolve issues using a structured and methodical approach.
Why Choose Us?
- Collaborative Culture: Be part of a supportive team that values professionalism and teamwork.
- Professional Growth: We provide opportunities for career development and advancement.
- Work-Life Balance: We prioritize an environment where work-life balance is essential, requiring only in-office attendance twice per month.
If you are a dedicated professional with a passion for claims administration, we encourage you to consider this opportunity.
Facility Association is committed to accommodating individuals with disabilities. Applicants are encouraged to communicate their needs in advance.
FA is proud to be an equal-opportunity employer, committed to fostering a diverse workplace through inclusive hiring practices that embrace diversity in all its forms, including race, gender, sexual orientation, religion, and ethnicity.
Please note that only candidates selected for interviews will be contacted.
