Retail Store Manager

1 month ago


Nanaimo, British Columbia, Canada Uplands Convenience Store Full time
Job Summary

We are seeking a highly skilled Retail Store Supervisor to join our team at Uplands Convenience Store. As a key member of our store team, you will be responsible for overseeing the daily operations of the store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Supervise and train store staff to ensure excellent customer service and sales performance
  • Assign tasks and duties to staff members to maximize productivity and efficiency
  • Manage store inventory, including ordering and receiving merchandise
  • Authorize payments and resolve customer complaints in a timely and professional manner
  • Prepare sales reports and analyze data to inform business decisions
  • Maintain a clean and organized store environment, adhering to health and safety standards
Requirements
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a retail or supervisory role
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment with tight deadlines
  • Attention to detail and organizational skills
Work Conditions and Physical Capabilities
  • Fast-paced retail environment with frequent customer interactions
  • Ability to lift up to 25 pounds and stand for long periods
  • Regularly exposed to noise, dust, and other environmental factors
Personal Suitability
  • Client-focused and organized
  • Team player with excellent communication skills
  • Ability to work independently and as part of a team

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