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Administrative Support Specialist
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The Administrative Assistant plays a vital role in supporting the Surgical & Thoracic Surgery Program at Southlake Regional Health Centre. This dynamic individual will provide high-quality administrative support to the Director/Managers/Physician Leaders, ensuring efficient day-to-day operations and up-to-date office support systems.
Key Responsibilities- Provide advanced administrative duties, including managing schedules, correspondence, and workflow.
- Coordinate meetings, prepare high-quality concise minutes, and follow up on outstanding action items.
- Assess and anticipate the needs of the Director/Managers/Physician Leaders, making independent decisions based on knowledge of current situations.
- Work collaboratively with other Administrative Assistants and key stakeholders to prepare agendas, manage materials, and follow up on outstanding action items.
- Must be able to multitask, prioritize, and manage own workflow to ensure quality and efficiency.
- Proficient minute taker with an ability to prepare high-quality concise minutes.
- Excellent written and verbal communication skills, with the ability to effectively manage a complexity of tasks simultaneously.
- Ability to deal effectively with multiple priorities and possess tact and diplomacy in dealing with inquiries and requests for information.
- Demonstrates initiative, high degree of accuracy, and ability to handle a complexity of tasks simultaneously.
- Ability to identify administrative problems and make recommendations to solve them.
- Polished, professional interpersonal skills with an ability to work effectively in a team environment and with a variety of internal and external stakeholders.
- Professional and customer service-oriented with an ability to work with individuals across all levels of the organization.
- Ability to perform the essential duties of the job.
- Proven attendance record as per the Attendance Support Policy #HA30 and Procedure #HA35.
- Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
- Effectively uses empathy in interactions with others.
- Models behaviors consistent with Southlake's Core Commitments.
- Commitment to providing an exceptional experience for staff and clients within a challenging and exciting healthcare environment.
- Successful completion of a Medical Administrative Diploma or related discipline from a recognized Community College preferred.
- 3-5 years of secretarial experience at a senior level or equivalent combination of education and experience.
- Recent Healthcare/hospital experience preferred.
