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Restaurant Manager

2 months ago

Chilliwack, Canada A &W Lickman Road Full time
About A & W Lickman Road

We are a dynamic and customer-focused restaurant chain seeking a skilled Restaurant Manager to lead our team at A & W Lickman Road. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and maintaining a high level of food quality and safety.

Key Responsibilities
  • Operations Management
    • Oversee the daily operations of the restaurant, including inventory management, staff scheduling, and customer service.
    • Ensure that all food safety and quality standards are met.
  • Customer Service
    • Provide exceptional customer service, ensuring that all customers have a positive dining experience.
    • Address customer complaints and concerns in a professional and timely manner.
  • Team Leadership
    • Lead and motivate a team of staff members, providing guidance and support to ensure that they are equipped to provide excellent customer service.
    • Develop and implement training programs to enhance staff skills and knowledge.
  • Inventory and Supply Chain Management
    • Manage inventory levels, ensuring that all necessary supplies are on hand.
    • Develop and maintain relationships with suppliers to ensure that high-quality products are sourced at competitive prices.
  • Financial Management
    • Manage the restaurant's budget, ensuring that all financial goals are met.
    • Monitor and analyze sales data, identifying areas for improvement and implementing strategies to increase revenue.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a restaurant management role.
  • Skills
    • Excellent communication and leadership skills.
    • Ability to work in a fast-paced environment.
    • Strong problem-solving and analytical skills.
    • Ability to work effectively in a team environment.
Work Environment

A & W Lickman Road is committed to providing a safe and inclusive work environment for all employees. We offer a range of benefits, including:

  • Physical Accessibility
    • Provides physical accessibility accommodations, such as ramps and elevators.
  • Visual Accessibility
    • Provides visual accessibility accommodations, such as braille and screen readers.
  • Auditory Accessibility
    • Provides auditory accessibility accommodations, such as transcription software and teletypewriters.
Support for Diversity and Inclusion

A & W Lickman Road is committed to creating a welcoming and inclusive work environment for all employees, regardless of their background or identity. We offer a range of programs and initiatives to support diversity and inclusion, including:

  • Support for Persons with Disabilities
    • Participates in government or community programs that support persons with disabilities.
    • Provides awareness training to employees to create a welcoming work environment for persons with disabilities.
  • Support for Newcomers and Refugees
    • Participates in government or community programs that support newcomers and refugees.
    • Assists with immediate settlement needs of newcomers and refugees.
  • Support for Youth
    • Participates in government or community programs that support youth employment.
    • Offers on-the-job training tailored to youth.
  • Support for Veterans
    • Participates in government or community programs that support Veterans.
    • Offers mentorship, coaching, and networking opportunities for Veterans.
  • Support for Indigenous People
    • Participates in government or community programs that support Indigenous people.
    • Develops and maintains relationships with Indigenous communities and organizations.
  • Support for Mature Workers
    • Participates in government or community programs that support mature workers.
    • Applies hiring policies that discourage age discrimination.
  • Support for Visible Minorities
    • Participates in government or community programs that support members of visible minorities.
    • Applies hiring policies that discourage discrimination against members of visible minorities.