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Food Service Manager

2 months ago


Sarnia, Ontario, Canada Simply OMG Casual Cuisine Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Simply OMG Casual Cuisine. As a key member of our operations team, you will be responsible for overseeing the daily activities of our food service staff, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff, including preparation and portioning of food, to ensure efficient and effective service.
    • Train staff in job duties, sanitation, and safety procedures to maintain a safe and healthy work environment.
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
  • Operations and Administration
    • Estimate ingredient and supply requirements for meal preparation and ensure that inventory levels are maintained.
    • Prepare budget and cost estimates for food and labor costs.
    • Maintain records of stock, repairs, sales, and wastage to inform business decisions.
  • Customer Service
    • Address customer complaints or concerns in a professional and courteous manner.
    • Ensure that food and service meet quality control standards and exceed customer expectations.
  • Reporting and Communication
    • Prepare and submit reports on food service operations, including sales, inventory, and customer feedback.
    • Communicate effectively with kitchen staff, management, and other departments to ensure seamless operations.
Requirements
  • Education and Experience
    • College or CEGEP diploma in a related field, such as hospitality or culinary arts.
    • 2 years to less than 3 years of experience in a food service supervisory role.
  • Skills and Qualifications
    • Knowledge of food safety and sanitation procedures.
    • Ability to lead and motivate a team.
    • Excellent communication and customer service skills.
    • Ability to work in a fast-paced environment and adapt to changing circumstances.
Working Conditions and Physical Capabilities
  • Fast-paced environment with frequent interruptions.
  • Ability to stand for long periods and lift up to 25 pounds.
Screening Questions
  • Are you available for shift or on-call work?
  • Are you currently legally able to work in Canada?
  • Work Term: Permanent.
  • Work Language: English.
  • Hours: 40 to 45 hours per week.