Customer Success Strategist

3 weeks ago


Canada Flextrack Inc Full time

About the Role:

We are seeking a highly skilled Customer Success Strategist to join our team at Flextrack Inc. As a key member of our organization, you will be responsible for driving the success of our clients by providing exceptional service and support.

Key Responsibilities:

  • Consult with hiring managers to ensure they are hiring for the right skills and resources
  • Provide market knowledge and rate consultation to ensure clients are obtaining the best possible value
  • Distribute requisitions to staffing vendors and manage the vendor management system
  • Screen and interview candidates, and negotiate contracts
  • Provide regular follow-up with managers to ensure contract success and identify potential issues
  • Support hiring managers and vendors on the recruitment process and vendor management system
  • Develop and maintain reports and trend analysis for managers and executives

Requirements:

  • Technical recruitment experience
  • Strong understanding of recruiting metrics and report development
  • Excellent communication and interpersonal skills
  • Ability to multi-task and work in a fast-paced environment

About Flextrack Inc:

Flextrack Inc is a cloud-based vendor management system designed to automate, control, and optimize the contingent workforce. We bring non-employee and employee data together to unlock the full potential of our clients' strategic workforce. Our company culture is built on integrity, honesty, openness, personal excellence, and mutual respect. We are committed to equal employment opportunity and strive to create an inclusive and supportive work environment.



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