Clinical Support Coordinator

2 weeks ago

Steinbach, Manitoba, Canada Winnipeg Regional Health Authority Full time

Job Summary:

The Winnipeg Regional Health Authority is seeking a highly skilled and detail-oriented individual to join our team as a Registration Clerk. This is a challenging and rewarding role that requires excellent communication and organizational skills.

Key Responsibilities:

  • Collect and verify patient information in a timely and accurate manner
  • Provide exceptional customer service to patients, families, and healthcare providers
  • Work collaboratively with the Registration Services Coordinator to ensure smooth registration processes
  • Maintain confidentiality and handle sensitive information with discretion
  • Stay up-to-date with provincial client registry best practices and organizational policies and procedures

Requirements:

  • Grade 12 education or equivalent
  • Completion of a recognized Medical Office Assistant Program
  • Completion of a recognized Medical Terminology course
  • Recent experience in a patient reception/care area, specifically in registration of patients within an Admission/Discharge/Transfer (ADT) system
  • Recent clerical and customer service experience
  • Knowledgeable of the Personal Health Information Act (PHIA) and other healthcare related legislation
  • Proficiency in Microsoft Office applications and Email/Outlook
  • Accurate keyboarding/typing skills of 40 wpm
  • Demonstrated knowledge of electronic health records
  • Demonstrated ability to provide a high level of attention to detail and accuracy
  • Demonstrated ability to work in a fast-paced and changing environment
  • Demonstrated approachable and welcoming demeanor
  • Demonstrated written and oral communication skills
  • Demonstrated organizational, decision-making, and problem-solving skills
  • Demonstrated ability to display independent judgment
  • Demonstrated ability to respect and promote a culturally diverse population
  • Demonstrated ability to prioritize in a changing environment
  • Demonstrated ability to build and maintain professional working relationships
  • Demonstrated ability to work in a team as well as independently
  • Proficiency of both official languages is essential for target and designated bilingual positions
  • Demonstrated ability to meet the physical and mental demands of the job
  • Demonstrated ability to respect confidentiality including paper, electronic formats, and other mediums
  • Good work and attendance record

Conditions of Employment:

  • Completes and maintains a satisfactory Criminal Record Check, Vulnerable Sector Search, Adult Abuse Registry Check, and Child Abuse Registry Check, as appropriate
  • All Health Care workers are required to be immunized as a condition of employment in accordance with Southern Health-Santé Sud policy
  • Requires a valid Class 5 driver's license, an all-purpose insured vehicle, and liability insurance of at least $1,000,000.00

What We Offer:

The Winnipeg Regional Health Authority offers a competitive salary and benefits package, as well as opportunities for professional growth and development.

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