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Client Care Coordinator

2 months ago

Steinbach, Manitoba, Canada HearUSA Full time

About HearUSA

HearUSA is a leading provider of hearing healthcare services, dedicated to delivering exceptional patient experiences and making a positive impact in our communities.

Job Summary

We are seeking a highly motivated and customer-focused Client Care Coordinator to join our team. As a Client Care Coordinator, you will play a critical role in supporting the development of our business, building strong relationships with clients, and delivering best-in-class customer service.

Key Responsibilities

  • Develop and implement business development strategies to drive growth and revenue
  • Build and maintain strong relationships with clients, colleagues, and community partners
  • Provide exceptional customer service, ensuring client needs are met and exceeded
  • Support the day-to-day operations of our clinics, including scheduling, inventory management, and data entry
  • Participate in training and professional development opportunities to enhance skills and knowledge

Requirements

  • Completion of an Ontario Secondary School Diploma or equivalent, with relevant post-secondary education as a strong asset
  • Proven experience in customer service, administration, and sales
  • Excellent communication and interpersonal skills, with the ability to build strong relationships
  • Proficiency with scheduling software and MS Office

What We Offer

  • Attractive compensation package, including a competitive hourly rate and bonus opportunities
  • Employer-funded benefits, including health and wellness programs
  • Education assistance program and ongoing mentorship and professional development opportunities
  • A culture that promotes inclusivity, diversity, and a shared passion for making a positive impact in our community