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Retail Operations Manager
2 months ago
Company Overview:
AutoShack Auto Parts, a leading company in the online and retail automotive parts industry, is expanding its retail presence across North America. With over 45 years of experience delivering high-quality products at competitive prices, AutoShack Auto Parts is on a dynamic growth trajectory. To support this expansion, we are seeking a highly experienced and motivated Regional Manager to oversee the development and performance of new retail locations.
The Regional Manager - Retail Expansion will be responsible for the successful launch and operation of new retail stores within their designated region. This role requires a strong leader with extensive experience in retail management, store operations, and team leadership. The ideal candidate will have a proven track record in driving store performance, managing multiple locations, and ensuring consistent brand standards.
Key Responsibilities:
- Oversee the planning, setup, and launch of new retail locations within the assigned region.
- Coordinate with the real estate, construction, and merchandising teams to ensure timely and successful store openings.
- Develop and implement strategies to drive foot traffic, sales, and profitability from day one.
Operational Management:
- Ensure all stores within the region operate efficiently, meet sales targets, and maintain high standards of customer service.
- Conduct regular store visits to monitor performance, provide support, and ensure compliance with company policies and procedures.
- Team Leadership and Development:
- Recruit, train, and manage store managers and retail staff within the region.
- Conduct performance evaluations and provide coaching to enhance team performance and morale.
Sales and Profitability:
- Analyze store performance data and develop action plans to improve sales and profitability.
- Implement marketing and promotional strategies tailored to each store's local market.
- Monitor inventory levels and ensure stores are stocked appropriately to meet customer demand.
Brand Management:
- Ensure that all stores adhere to AutoShack Auto Parts' brand standards, including visual merchandising, customer service, and overall store presentation.
- Act as a brand ambassador, promoting AutoShack Auto Parts' values and commitment to excellence in every store.
Travel and Reporting:
- Travel frequently to various store locations within the region to provide hands-on support and management.
- Prepare and present regular reports to senior management on store performance, challenges, and opportunities for improvement.
Requirements:
- Bachelor's Degree in Business Administration, Retail Management, or a related field.
- Experience: Minimum of 7-10 years of experience in retail management, with at least 5 years in a regional or multi-store management role.
- Proven track record of successfully launching and managing multiple retail locations.
- Strong leadership and team management skills, with experience in recruiting, training, and developing retail staff.
- Ability to analyze data and make informed decisions to drive sales and profitability.
- Proficiency in Microsoft Office Suite and retail management software.
- Travel: Willingness and ability to travel extensively within the region to oversee store operations.
