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Business Development Manager

2 months ago


Kelowna, British Columbia, Canada A&W, Innovation Drive Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Manager to join our team at A&W, Innovation Drive. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving business growth.

Key Responsibilities
  • Budget Management: Analyze and optimize our restaurant's budget to maximize profits, including managing food, ingredient, and supply costs.
  • Menu Planning: Develop and implement menu pricing strategies to balance revenue and customer demand.
  • Staff Management: Plan and organize staff work schedules, ensuring adequate coverage and minimizing labor costs.
  • Customer Service: Provide exceptional customer service, addressing complaints and concerns in a professional and timely manner.
  • Health and Safety: Ensure compliance with health and safety regulations, maintaining a clean and safe environment for customers and staff.
  • Supplier Negotiations: Negotiate arrangements with suppliers to secure the best prices for food and other essential supplies.
Requirements
  • Education: College or CEGEP diploma in a related field.
  • Experience: At least 1 year of experience in a restaurant management role.
  • Skills: Strong analytical and problem-solving skills, excellent communication and interpersonal skills, and the ability to work in a fast-paced environment.
Work Conditions and Physical Capabilities
  • Work Environment: Fast-paced restaurant environment with tight deadlines.
  • Physical Demands: Ability to work in a standing position for long periods, with frequent walking and lifting.
Personal Suitability
  • Personal Qualities: Accurate, dependable, efficient, flexible, organized, and reliable.
  • Work Term: Permanent position.
  • Work Language: English.
  • Hours: 40 hours per week.