Food Service Supervisor
1 week ago
We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Make Waves Coffee Inc. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our coffee shop, ensuring that our customers receive exceptional service and that our food and beverage offerings meet the highest standards.
Key Responsibilities- Supervise and Co-ordinate Activities
Supervise and co-ordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and effectively.
Train StaffTrain staff in job duties, sanitation, and safety procedures, ensuring that all staff members are equipped to provide excellent customer service and maintain a clean and safe work environment.
Quality ControlEnsure that food and service meet quality control standards, maintaining high standards of quality and consistency in all aspects of our operations.
Customer ServiceAddress customers' complaints or concerns in a professional and courteous manner, ensuring that all customers receive exceptional service and are satisfied with their experience.
Record KeepingMaintain accurate records of stock, repairs, sales, and wastage, providing valuable insights into our operations and informing business decisions.
ReportingPrepare and submit reports on a regular basis, providing management with key information and insights into our operations.
Requirements- Experience
1 year to less than 2 years of experience in a food service establishment, preferably in a supervisory role.
EducationNo degree, certificate, or diploma is required, but a strong understanding of food safety and sanitation procedures is essential.
Work EnvironmentFast-paced environment with tight deadlines, requiring the ability to work under pressure and maintain a high level of productivity.
Physical DemandsCombination of sitting, standing, walking, and standing for extended periods, requiring the ability to lift and move objects as needed.
Personal SuitabilityExcellent communication and interpersonal skills, with the ability to work effectively in a team environment and provide exceptional customer service.
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