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Food Service Supervisor

2 months ago

Mill Bay, Canada Krawchuk Enterprises Inc. Full time
Job Summary

Krawchuk Enterprises Inc. is seeking a highly skilled Food Service Supervisor to oversee the daily operations of our restaurant. As a key member of our team, you will be responsible for ensuring the highest level of customer satisfaction and quality food service.

Key Responsibilities
  • Supervise and Coordinate Staff: Lead and manage a team of food service counter attendants and food preparers to ensure efficient and effective service.
  • Establish Work Schedules: Develop and implement work schedules to meet the needs of the restaurant and ensure adequate staffing levels.
  • Train and Develop Staff: Provide training and guidance to staff members to enhance their skills and knowledge in food service and customer service.
  • Quality Control: Ensure that food and service meet quality control standards and address any customer complaints or concerns in a timely and professional manner.
  • Inventory Management: Maintain accurate records of stock, repairs, sales, and wastage to ensure efficient inventory management.
  • Reporting and Communication: Prepare and submit reports to management and communicate effectively with staff and customers to ensure seamless operations.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service environment.
  • Work Environment: Noisy, wet/damp, and hot work site environment.
  • Work Setting: On-site customer service in a restaurant setting.
  • Security and Safety: Criminal record check required.
  • Work Conditions and Physical Capabilities: Fast-paced environment, work under pressure, tight deadlines, and physically demanding work.
Personal Suitability
  • Client Focus: Excellent customer service skills and ability to work with clients in a fast-paced environment.
  • Efficient Interpersonal Skills: Strong communication and interpersonal skills to effectively manage staff and communicate with customers.
  • Flexibility: Ability to work in a fast-paced environment and adapt to changing situations.
Language

English is the primary language of communication in this role.