Hotel Receptionist
4 weeks ago
Position Overview:
As a Hotel Receptionist, you will play a vital role in ensuring a welcoming and efficient experience for our guests. Your primary responsibilities will include managing guest check-ins and check-outs, as well as providing essential information about our facilities and local attractions.
Key Responsibilities:
- Welcome guests upon arrival and assist with room assignments.
- Handle group bookings and coordinate arrivals and departures.
- Manage reservations, including modifications and cancellations.
- Offer detailed information regarding hotel amenities and services.
- Provide insights about local points of interest and attractions.
- Facilitate guest departures, process payments, and balance cash transactions.
- Maintain accurate records of room availability and assignments.
- Adhere to safety and emergency protocols.
- Answer phone calls and relay messages promptly.
- Assist guests with special requirements and requests.
- Deliver wake-up calls as requested by guests.
- Ensure exceptional customer service is provided at all times.
Work Environment:
- Attention to detail is crucial in this role.
Personal Attributes:
- Strong client focus and dependability.
- Excellent interpersonal and communication skills, both verbal and written.
- Ability to be flexible and organized.
- Reliability and a strong sense of teamwork.
- Resourcefulness in addressing guest needs.
Experience:
Prior experience in a similar role is considered an asset.
Additional Information:
- Compensation: Competitive hourly wage.
- Employment Type: Permanent, full-time position.
- Availability: Immediate start.
- Openings: Limited vacancies available.
Eligibility:
This position is open to individuals who are Canadian citizens, permanent residents, or temporary residents with a valid work permit.
Important Note: Please ensure you meet the eligibility criteria before applying.
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