Client Programming Coordinator

4 weeks ago

Toronto, Ontario, Canada Homes First Full time
Job Title: Client Programming Coordinator

Homes First Society is seeking a highly motivated and experienced Client Programming Coordinator to join our team. As a key member of our Client Services department, you will play a vital role in enhancing the well-being of our clients by designing and implementing programs, outings, and recreational activities based on client feedback.

Key Responsibilities:

  • Support clients in gathering feedback on desired programs and activities, and design and oversee their implementation and evaluation.
  • Collaborate with the peer worker program to achieve their program goals.
  • Provide support to clients through socialization, budgeting, activities, programming, referrals, and accessing resources.
  • Maintain accurate client records, client notes, and complete reports as required.
  • Oversee budgets and resources to operate client programming, outings, and recreational activities.
  • Support partnerships operating programming onsite.
  • Monitor and evaluate program performance on a regular basis.
  • Collect data and statistics on programs, events, and outings, and record attendance and involvement.
  • Develop communication strategies to inform clients and staff about programs.
  • Work closely with the Client Programming Supervisor and Client Services Department to coordinate events, obtain resources, and volunteers.
  • Intervene in crises, de-escalate conflicts, and respond to client emergencies.
  • Ensure adherence to Homes First Policy and Procedures, including Harm Reduction Policies.

Qualifications:

  • Post-secondary education in a related field or equivalent in education and experience.
  • At least 1 year of experience working with people who are homeless, in social/supportive housing, under-housed, and/or dealing with addictions and mental health.
  • Demonstrated experience performing case management functions and ability to effectively prioritize work in a fast-paced environment.
  • Ability to complete reports and administrative forms.
  • Excellent communication, organization, and time management skills.
  • Knowledge of relevant laws, standards, and guidelines.
  • Knowledge of resources and services available in the community.
  • Excellent interpersonal, conflict resolution, and organization skills.
  • Certificates in First Aid, CPR, Crisis Prevention, and Intervention are an asset.
  • Computer literacy, including the ability to access and use various information system tools.
  • Able to lift boxes up to 25 lbs.
  • Ability to work outside of regularly scheduled hours occasionally to accommodate activities such as training and events.

Working Environment:

Homes First Society is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known and we will work with you to meet your needs.

Covid-19 Vaccination Policy:

Please note that all candidates offered a position with Homes First from September 8, 2021 onward must be fully vaccinated and provide proof of their vaccination status as a condition of employment. Please note Homes First will comply with its human rights obligations and accommodate employees who are legally entitled to accommodation.

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