Café Operations Supervisor

4 weeks ago


Campbell River, British Columbia, Canada Sunny Day Cafe Full time
Position Overview

The role of the Café Operations Supervisor at Sunny Day Cafe involves overseeing daily activities and ensuring smooth operations within the café environment.

Key Responsibilities
  • Staff Management: Supervise and guide team members in various roles.
  • Service Implementation: Determine the range of services offered and establish operational procedures.
  • Inventory Control: Organize and maintain stock levels effectively.
  • Health and Safety Compliance: Ensure adherence to health and safety regulations.
  • Supplier Negotiations: Negotiate terms with suppliers for food and other necessary supplies.
  • Client Engagement: Handle negotiations with clients for catering services or facility usage.
  • Leadership: Provide direction and instruction to team members.
  • Customer Relations: Address and resolve customer complaints or concerns.
  • Operational Oversight: Plan, organize, direct, control, and evaluate daily operations.
Supervisory Duties

Responsible for managing staff across various areas of the café.

Work Environment

The position requires working in a fast-paced environment with a significant workload, necessitating attention to detail.

Personal Attributes
  • Strong client focus
  • Effective interpersonal skills
  • Excellent verbal communication
  • Highly organized
  • Dependable and reliable
  • Team-oriented
  • Able to manage multiple tasks simultaneously
Experience Requirements

Candidates should possess 3 to 5 years of relevant experience in a similar role.

Employment Type: Permanent

Language of Work: English

Work Hours: 40 hours per week



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