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Assistant Manager for Restaurant Operations

2 months ago


Ottawa, Ontario, Canada Tim Hortons Full time

Job applicants responding to this posting may be applying to a Tim Hortons restaurant independently owned and operated by a franchisee and, if so, any hiring decisions will be made by the franchisee.

By submitting this application, I acknowledge that most Tim Hortons restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.

Position Overview:

As an Assistant Manager in our restaurant, you will lead and inspire your team to provide outstanding customer experiences. You will foster a respectful and collaborative team atmosphere, ensuring open lines of communication and understanding among team members. Your expertise and vision will support the Restaurant Manager and Owner in achieving operational success.

Key Responsibilities:

  • Recruit, train, and mentor a diverse team to uphold Tim Hortons' high operational standards.
  • Implement strategies to enhance sales and manage costs effectively.
  • Thrive in a dynamic, fast-paced environment while maintaining a positive workplace culture.

Qualifications:

Your background includes 3-5 years of experience in a supervisory role within the quick service industry, complemented by practical knowledge in team development and training. This experience positions you as an ideal candidate for this role.

Benefits of Joining Our Team:

  • Flexible scheduling options
  • Employee meal discounts
  • Competitive pay rates
  • Engaging and fast-paced work environment

Ideal Candidate Attributes:

  • A genuine passion for guest service and creating memorable experiences.
  • Strong relationship-building skills with both guests and team members.
  • Robust operational experience and a commitment to excellence.
  • A passion for coaching and mentoring, with the ability to delegate effectively.
  • Willingness to take full responsibility for restaurant operations.
  • Ability to lead a diverse team in a high-energy setting.
  • Skill in engaging team members and fostering high performance.

Customer service experience is preferred. Must be able to lift 25 lbs. Previous experience in quick service is an asset. Friendly and outgoing demeanor is essential. Flexibility in scheduling is required, with availability between the hours of 4:30 am to 10:30 pm.