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Senior Manager of Field Eyecare

2 months ago


Toronto, Ontario, Canada EssilorLuxottica Full time
Job Summary

We are seeking a highly skilled Senior Manager of Field Eyecare to join our team at EssilorLuxottica. As a key member of our organization, you will be responsible for managing doctor-related activities within a geographic area, ensuring comprehensive coverage, and executing eyecare initiatives to enhance patient experiences.

Key Responsibilities
  • Collaborate with Optometrists, Regional Managers, and Optometric Schools to develop and maintain a network of diverse industry contacts.
  • Optimize coverage to ensure no stores are without a doctor and no dark days require coverage to serve patient needs.
  • Coach and influence Regional Managers and Optometrists to ensure eyecare availability meets patient demand, maintains a high Optometrist Net Promoter Score, and grows exams.
  • Accountable for building a database of Optometrist contacts within our CRM system, creating an Optometrist talent pipeline, and assisting with Optometrist career planning.
  • Stay up-to-date on innovative recruitment tools, technologies, and best practices to drive patient access and business results.
  • Ensure all Doctor onboarding activities are completed in alignment with brand standards.
  • Maintain knowledge of state regulatory requirements for optometric practice and stay abreast of any pending rule changes or legislation.
Requirements
  • Bachelor's degree in Business, Healthcare, or a related field.
  • 8+ years of multi-unit responsibility for physician/optometric practice management, franchising, or similar experience.
  • Strong influencing and negotiating skills.
  • Strong communication and listening skills.
  • Problem-solving ability.
  • 50%-75% travel required.