Retail Operations Manager

7 days ago

Oakville, Ontario, Canada Halton Healthcare Full time
Job Summary

We are seeking a highly motivated and experienced Retail Operations Manager to join our team at Halton Healthcare. As an Assistant Store Manager, you will be responsible for providing day-to-day operational supervision and coordination of activities in our Gift Shop, Convenience store, and Lobby Vendor Program.

Key Responsibilities
  • Operational Supervision: Work closely with the Retail Manager to ensure team work and collaboration for purchasing, inventory control, merchandising, and training of volunteers.
  • Customer Service: Work alongside Volunteers to ensure customer service, engagement, and profitability.
  • Inventory Management: Responsible for ordering and replenishment of inventory for convenience store according to planogram and gift shop items to ensure product availability.
  • Point of Sale and Inventory Management: Use Point of Sale and inventory information to ensure there is a replenishment process for key items and categories, and work with the Manager to buy product and ensure inventory controls are in place.
  • Daily Business Needs: Assist in daily business needs including receiving and ticketing merchandise, resetting the floor and special events as determined by the Manager.
  • Reporting and Communication: Follow open and close procedures and daily reporting.
  • Stockroom Management: Assist in maintaining organized stockrooms, ensuring store merchandising, and products are accounted for and displayed appropriate to optimize sales.
  • Productivity and Sales Targets: Constant communication with Manager and Volunteers to ensure productivity and sales targets are met and that inventory controls are in place, bring product ideas back to Manager and assist in the buying based on yearly sales data.
  • Annual Inventory Preparation: Assist in annual inventory preparation and process.
Qualifications
  • Education: Grade 12 education combined with Retail Management Diploma or equivalent experience in lieu of formal education.
  • Experience: Minimum of 2-5 years of retail experience.
  • Skills: Experience in retail management, sales, merchandising, POS systems, customer service, inventory receiving.
  • Computer Skills: Strong knowledge of computer programs such as, Excel, Word, Point of Sale systems, Inventory Management software.
  • Time Management: Goal-oriented ability to stay focused on creating winning results.
  • Communication: Excellent time management, excellent communications both verbal and written, interpersonal and organizational skills and ability to manage and engage in a volunteer-based working environment.
  • Availability: Hours/days of work may vary due to the demands of the business must be available during hours of operations.

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