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Pharmacy Assistant
2 months ago
About the Role
We are seeking a highly skilled and detail-oriented Pharmacy Assistant to join our team at Innomar Strategies. As a Pharmacy Assistant, you will play a vital role in supporting our pharmacists and ensuring the smooth operation of our pharmacy.
Key Responsibilities
- Assist pharmacists in filling prescriptions and maintaining accurate records
- Provide exceptional customer service to patients and respond to their inquiries
- Enter, scan, and process prescriptions using our pharmacy software
- Maintain accurate data in pharmacy files and computer drives
- Verify that customers receive the correct prescription(s)
- Maintain workflow through effective task prioritization and teamwork
- Answer phone calls and respond to inquiries from internal and external customers
- Screen telephone calls for pharmacists
- Order, receive, and maintain inventory of medications
- Prepare and process billings, claims, disbursements, and related documents
- Review invoices or other documentation
- Pack and ship prescription orders according to established protocols
- Maintain pharmacy records
- Report Adverse Events in accordance with provincial regulatory standards and, where applicable, internal and contractual obligations
- Assist in general housekeeping and administrative duties
Requirements
- High school diploma preferred
- Pharmacy experience an asset
- Proficiency in Kroll an asset
- Proficiency in Microsoft Office applications (Outlook, Word, Excel)
- Organized with the ability to multi-task and maintain accuracy
- Excellent communication, customer service, and interpersonal skills
- Ability to work independently and in a team environment
- Excellent time management skills
- Bilingualism, French/English is an asset
Minimum Skills, Knowledge, and Ability Requirements
- Working knowledge of pharmaceutical distribution industry
- Strong analytical and mathematical skills
- Ability to communicate effectively both orally and in writing
- Effective interpersonal and leadership skills
- Effective organizational skills; attention to detail
- Ability to consistently meet deadlines
- Previous experience in cold-chain distribution an asset
- Previous experience with biological and/or cytotoxic medication and sterile preparation an asset
- Excellent problem-solving skills; ability to resolve issues effectively and efficiently
- Knowledge of Microsoft Word, Excel, PowerPoint, and other Office Programs
- As part of your job duties, you may be required to lift up to 50 lbs.
About Innomar Strategies
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.
