Technical Implementation Specialist

1 week ago

Vancouver, British Columbia, Canada T-Net British Columbia Full time
About the Role

We are seeking a highly skilled Technical Implementation Specialist to join our growing team. As a key member of our implementation team, you will be responsible for implementing and onboarding global customers onto our Compliance product suite.

As a Technical Implementation Specialist, you will be the face of Global Relay, providing exceptional customer service and navigating technical challenges to ensure a seamless experience for our customers.

Key Responsibilities
  • Implement and onboard global customers onto our Compliance product suite
  • Maintain high standards of communication and customer service throughout the onboarding process
  • Work effectively as a key member of a wider team during customer onboarding
  • Actively contribute to the implementation team's knowledge base and learning
  • Work with the sales team to assist with pre-sales, POCs, and provide technical expertise as required
About You
  • 1-3 years of experience in SaaS implementation, configuration, and setup
  • Goal-oriented self-starter with excellent interpersonal and communication skills
  • General understanding of domains, networking principles, message flow, and email protocols
  • Ability to work on several projects concurrently with high attention to detail
  • Strong analytical and problem-solving skills
What We Offer

Global Relay offers a competitive compensation package, including a corporate bonus, extended health benefits, and RRSP matching. We are an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual. We understand flexible work arrangements are important and encourage a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home.

  • Technical Implementation Specialist

    2 weeks ago

    Vancouver, British Columbia, Canada T-Net British Columbia Full time

    About the RoleWe are seeking a highly skilled Technical Implementation Specialist to join our growing team. As a key member of our implementation team, you will be responsible for implementing and onboarding global customers onto our Compliance product suite.As a Technical Implementation Specialist, you will be the primary point of contact for customers,...

  • Technical Implementation Specialist

    2 weeks ago

    Vancouver, British Columbia, Canada T-Net British Columbia Full time

    About the RoleWe are seeking a highly skilled Technical Implementation Specialist to join our growing team. As a key member of our implementation team, you will be responsible for implementing and onboarding global customers onto our Compliance product suite.As a Technical Implementation Specialist, you will be the primary point of contact for customers,...

  • Technical Implementation Specialist

    2 weeks ago

    Vancouver, British Columbia, Canada T-Net British Columbia Full time

    About the RoleWe are seeking a highly skilled and motivated Implementation Specialist to join our growing team at Global Relay. As an Implementation Specialist, you will be responsible for implementing and onboarding global customers onto our Compliance product suite, navigating technical challenges, and providing excellent customer service throughout the...

  • Technical Implementation Specialist

    2 weeks ago

    Vancouver, British Columbia, Canada T-Net British Columbia Full time

    About the RoleWe are seeking a highly skilled and motivated Implementation Specialist to join our growing team at Global Relay. As an Implementation Specialist, you will be responsible for implementing and onboarding global customers onto our Compliance product suite, navigating technical challenges, and providing excellent customer service throughout the...

  • Technical Implementation Specialist

    5 days ago

    Vancouver, British Columbia, Canada GlobalRelay Full time

    Implementation SpecialistAs a key member of our Implementation team, you will play a crucial role in delivering exceptional customer experiences through seamless implementation and onboarding of Global Relay's Compliance product suite.Key Responsibilities:Implement and onboard global customers onto Global Relay's product suite, navigating technical...

  • Technical Implementation Specialist

    5 days ago

    Vancouver, British Columbia, Canada GlobalRelay Full time

    Implementation SpecialistAs a key member of our Implementation team, you will play a crucial role in delivering exceptional customer experiences through seamless implementation and onboarding of Global Relay's Compliance product suite.Key Responsibilities:Implement and onboard global customers onto Global Relay's product suite, navigating technical...

  • Technical Implementation Specialist

    5 days ago

    Vancouver, British Columbia, Canada GlobalRelay Full time

    Implementation SpecialistAs a key member of our Implementation team, you will play a crucial role in delivering exceptional customer experiences through seamless implementation and onboarding of Global Relay's Compliance product suite.Key Responsibilities:Implement and onboard global customers onto Global Relay's product suite, navigating technical...

  • Technical Implementation Specialist

    5 days ago

    Vancouver, British Columbia, Canada GlobalRelay Full time

    Implementation SpecialistAs a key member of our Implementation team, you will play a crucial role in delivering exceptional customer experiences through seamless implementation and onboarding of Global Relay's Compliance product suite.Key Responsibilities:Implement and onboard global customers onto Global Relay's product suite, navigating technical...

  • Technical Implementation Specialist

    1 week ago

    Vancouver, British Columbia, Canada GlobalRelay Full time

    Implementation SpecialistAs a key member of our Implementation team, you will play a crucial role in delivering exceptional customer experiences through seamless implementation and onboarding of Global Relay's Compliance product suite.Key Responsibilities:Implement and onboard global customers onto Global Relay's product suite, navigating technical...

  • Technical Implementation Specialist

    5 days ago

    Vancouver, British Columbia, Canada GlobalRelay Full time

    Implementation SpecialistAs a key member of our Implementation team, you will play a vital role in delivering exceptional customer experiences through seamless implementation and onboarding of Global Relay's Compliance product suite.Key Responsibilities:Implement and onboard global customers onto Global Relay's product suite, navigating technical challenges...

  • Technical Implementation Specialist

    5 days ago

    Vancouver, British Columbia, Canada GlobalRelay Full time

    Implementation SpecialistAs a key member of our Implementation team, you will play a vital role in delivering exceptional customer experiences through seamless implementation and onboarding of Global Relay's Compliance product suite.Key Responsibilities:Implement and onboard global customers onto Global Relay's product suite, navigating technical challenges...

  • Technical Implementation Specialist

    1 week ago

    Vancouver, British Columbia, Canada GlobalRelay Full time

    Implementation SpecialistAs a key member of our Implementation team, you will play a crucial role in delivering exceptional customer experiences through seamless implementation and onboarding of Global Relay's Compliance product suite.Key Responsibilities:Implement and onboard global customers onto Global Relay's product suite, navigating technical...

  • Technical Implementation Specialist

    1 week ago

    Vancouver, British Columbia, Canada GlobalRelay Full time

    Implementation SpecialistAs a key member of our Implementation team, you will play a crucial role in delivering exceptional customer experiences through seamless implementation and onboarding of Global Relay's Compliance product suite.Key Responsibilities:Implement and onboard global customers onto Global Relay's product suite, navigating technical...

  • Technical Implementation Specialist

    1 week ago

    Vancouver, British Columbia, Canada GlobalRelay Full time

    Implementation SpecialistAs a key member of our Implementation team, you will play a crucial role in delivering exceptional customer experiences through seamless implementation and onboarding of Global Relay's Compliance product suite.Key Responsibilities:Implement and onboard global customers onto Global Relay's product suite, navigating technical...

  • Technical Implementation Specialist

    1 day ago

    Vancouver, British Columbia, Canada Global Relay Full time

    About Global RelayGlobal Relay is a leading provider of enterprise information archiving solutions, offering cloud-based archiving, surveillance, eDiscovery, and analytics solutions to highly regulated firms. Our mission is to provide secure and compliant solutions that give our clients greater visibility and control over their information.Your RoleWe are...

  • Technical Implementation Specialist

    1 day ago

    Vancouver, British Columbia, Canada Global Relay Full time

    About Global RelayGlobal Relay is a leading provider of enterprise information archiving solutions, offering cloud-based archiving, surveillance, eDiscovery, and analytics solutions to highly regulated firms. Our mission is to provide secure and compliant solutions that give our clients greater visibility and control over their information.Your RoleWe are...

  • Technical Implementation Specialist

    2 weeks ago

    Vancouver, British Columbia, Canada T-Net British Columbia Full time

    About the RoleWe are seeking a highly skilled and motivated Technical Implementation Specialist to join our growing team at Global Relay. As a key member of our Implementation team, you will be responsible for implementing and onboarding global customers onto our Compliance product suite.Your primary focus will be on providing exceptional customer service,...

  • Technical Implementation Specialist

    2 weeks ago

    Vancouver, British Columbia, Canada T-Net British Columbia Full time

    About the RoleWe are seeking a highly skilled and motivated Technical Implementation Specialist to join our growing team at Global Relay. As a key member of our Implementation team, you will be responsible for implementing and onboarding global customers onto our Compliance product suite.Your primary focus will be on providing exceptional customer service,...

  • Technical Implementation Specialist

    5 days ago

    Vancouver, British Columbia, Canada T-Net British Columbia Full time

    About the RoleWe are seeking a highly skilled Technical Implementation Specialist to join our growing team at Global Relay. As a key member of our Implementation team, you will be responsible for implementing and onboarding global customers onto our Compliance product suite.Your primary focus will be on providing a seamless experience for our customers,...

  • Technical Implementation Specialist

    5 days ago

    Vancouver, British Columbia, Canada T-Net British Columbia Full time

    About the RoleWe are seeking a highly skilled Technical Implementation Specialist to join our growing team at Global Relay. As a key member of our Implementation team, you will be responsible for implementing and onboarding global customers onto our Compliance product suite.Your primary focus will be on providing a seamless experience for our customers,...