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Customer Service Representative

2 months ago


Oakville, Ontario, Canada The Body Shop International Limited Full time

About The Body Shop International Limited

The Body Shop International Limited is a pioneering cruelty-free beauty brand that has been committed to generating positive economic, social, and environmental impact for over 40 years.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, offering advice and recommendations on our products, and driving sales and profit within the store.

Key Responsibilities

  • Learn and understand our products, including their natural ingredients and ethical sourcing practices.
  • Engage with customers to understand their needs and preferences, and recommend products that meet their requirements.
  • Support the store management team in driving sales and profit through the delivery of exceptional customer service.
  • Develop strong relationships with customers to build loyalty and repeat business.
  • Participate in training and development programs to enhance product knowledge and sales skills.

What We Offer

  • Opportunities for career growth and development within the company.
  • A dynamic and supportive work environment.
  • A competitive salary and benefits package.
  • The chance to work with a leading brand that is committed to making a positive impact on the world.

Requirements

  • Excellent communication and interpersonal skills.
  • A strong customer service focus and ability to work in a fast-paced environment.
  • Ability to work a variety of shifts, including evenings, weekends, and holidays.
  • Basic computer skills and ability to learn new systems.

Why Join Us

The Body Shop International Limited is an equal opportunities employer and is committed to diversity and inclusion. We believe in creating a workplace that is inclusive and respectful of all employees, and we welcome applications from candidates from diverse backgrounds.