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Customer Service Manager
2 months ago
At Applewood Motors Richmond Inc., we are seeking a highly skilled Customer Service Supervisor to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, leading a team of sales representatives, and driving sales growth.
Key Responsibilities- Lead and motivate a team of sales representatives to achieve sales targets and provide excellent customer service
- Develop and implement sales strategies to drive growth and increase customer satisfaction
- Conduct performance reviews and provide coaching to team members to improve sales performance and customer service skills
- Collaborate with other departments to ensure seamless customer experience and resolve any issues that may arise
- Stay up-to-date with industry trends and best practices to continuously improve sales and customer service strategies
- Secondary (high) school graduation certificate
- 1 year to less than 2 years of experience in sales or customer service
- Excellent communication and leadership skills
- Ability to work in a fast-paced environment and meet sales targets
- Knowledge of sales strategies and customer service principles
- Dental plan
- Disability benefits
- Health care plan
- Group insurance benefits
- Life insurance
- Registered Retirement Savings Plan (RRSP)
- Deferred Profit Sharing Plan (DPSP)
- Free parking available
- Learning/training paid by employer
- Team building opportunities
- Parking available
- Wellness program
We are committed to creating a welcoming and inclusive work environment for all employees. We offer diversity and cross-cultural training to ensure that our team is equipped to serve customers from diverse backgrounds.
LanguageThe primary language of work is English.
Work Hours30 to 40 hours per week.
