Customer Service Manager
1 month ago
We are seeking a Customer Service Manager to oversee daily operations and lead a team of employees at beBee Professionals in Richmond, Canada.
Key Responsibilities:- Supervise daily operations, ensuring efficient workflows and high-quality service.
- Train, mentor, and manage team members, providing ongoing feedback and coaching.
- Handle customer inquiries and resolve any issues that arise, ensuring customer satisfaction.
- Ensure compliance with company policies and procedures, maintaining a positive and inclusive work environment.
- Monitor inventory levels and assist in stock management, optimizing inventory turnover.
- High school diploma or equivalent; additional education in management is a plus.
- Previous experience in a supervisory role, preferably in retail or hospitality.
- Strong leadership and interpersonal skills, with excellent communication and problem-solving abilities.
- Ability to work flexible hours, including evenings and weekends, with a focus on customer satisfaction.
- Competitive hourly wage and opportunities for overtime.
- Health and dental benefits, with opportunities for career advancement.
- Positive and inclusive work environment, with employee recognition programs.
If you are a motivated individual with strong leadership skills, we invite you to apply for the Customer Service Manager position.
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