Customer Service Manager

1 month ago


Richmond, British Columbia, Canada beBee Professionals Full time $45,000 - $65,000

We are seeking a Customer Service Manager to oversee daily operations and lead a team of employees at beBee Professionals in Richmond, Canada.

Key Responsibilities:
  • Supervise daily operations, ensuring efficient workflows and high-quality service.
  • Train, mentor, and manage team members, providing ongoing feedback and coaching.
  • Handle customer inquiries and resolve any issues that arise, ensuring customer satisfaction.
  • Ensure compliance with company policies and procedures, maintaining a positive and inclusive work environment.
  • Monitor inventory levels and assist in stock management, optimizing inventory turnover.
Requirements:
  • High school diploma or equivalent; additional education in management is a plus.
  • Previous experience in a supervisory role, preferably in retail or hospitality.
  • Strong leadership and interpersonal skills, with excellent communication and problem-solving abilities.
  • Ability to work flexible hours, including evenings and weekends, with a focus on customer satisfaction.
Benefits:
  • Competitive hourly wage and opportunities for overtime.
  • Health and dental benefits, with opportunities for career advancement.
  • Positive and inclusive work environment, with employee recognition programs.

If you are a motivated individual with strong leadership skills, we invite you to apply for the Customer Service Manager position.




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