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Customer Service Manager
2 months ago
We are seeking a highly skilled Customer Service Supervisor to join our team at Applewood Motors Richmond Inc. This is a fantastic opportunity for a motivated and customer-focused individual to take on a leadership role and contribute to the success of our organization.
{"h2": "Key Responsibilities"}- Lead and manage a team of sales workers, providing guidance and support to ensure excellent customer service and sales performance.
- Develop and implement strategies to improve customer satisfaction and loyalty, resulting in increased sales and revenue growth.
- Collaborate with other departments to ensure seamless communication and coordination, driving business results and achieving company goals.
- Conduct performance reviews and provide constructive feedback to team members, promoting growth and development.
- Stay up-to-date with industry trends and best practices, applying knowledge to improve processes and procedures.
- A competitive salary and benefits package, including health, dental, and disability benefits.
- A comprehensive training program, including onboarding, coaching, and development opportunities.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.
- Opportunities for growth and advancement, with a clear career path and opportunities for professional development.
- A recognition and reward program, acknowledging and celebrating individual and team achievements.
- 1-2 years of experience in a customer-facing role, with a proven track record of success.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Strong leadership and management skills, with the ability to motivate and inspire a team.
- Ability to work in a fast-paced environment, with a high level of adaptability and flexibility.
- High school diploma or equivalent, with a focus on customer service and sales.
If you are a motivated and customer-focused individual with a passion for leadership and sales, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter, highlighting your relevant experience and skills.
