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Customer Service OTC Specialist
3 months ago
Position Overview... An OTC Associate plays a vital role in delivering exceptional service to customers, ensuring their assigned area is well-organized, and executing tasks as directed by the OTC Department Manager or Pharmacy Manager. This position is crucial in maintaining product presentation and providing outstanding customer service in alignment with the core values of Walmart Canada.
Key Responsibilities...
- Upholding patient confidentiality and adhering to all regulations consistent with the Privacy Act.
- Enhancing department sales and profitability under the guidance of the Pharmacy Manager.
- Managing stock rotation and verifying the status of products for expiration.
- Organizing the department to ensure a neat and accessible layout.
- Following established protocols for ordering, clearance, pricing adjustments, and labeling.
- Keeping the workspace clean and free from unnecessary items and hazards.
- Aiming for zero pricing discrepancies as part of the Scanning Credibility Program.
- Calibrating equipment utilized in the prescription fulfillment process.
Minimum Requirements...
Age - Must be 16 years or older.
Preferred Qualifications...
Walmart is committed to accommodating the disability-related needs of applicants and associates as mandated by law.
Work Environment... This position is based in a retail setting, emphasizing customer interaction and teamwork.
Job Level: Entry level
Employment Status: Full-time
Job Function: Retail Operations
Industry Focus: Retail and Grocery Services
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