Specialty Sales Key Account Manager
4 weeks ago
Job Summary
The Key Account Manager, Specialty Sales will be responsible for maximizing sales and profit potential of the specialty portfolio in a defined territory. This will be achieved through the coordination of internal and external stakeholders to ensure Taro specialty products are top of mind with key decision makers and patients across the patient journey and buying process.
Key Responsibilities
- Develop and implement cross-functional business plans for the territory to achieve annual net sales targets
- Maximize current portfolio sales and profitability through effective account management and relationship building
- Conduct regular business reviews analyzing product performance against key metrics and provide recommendations for accelerating growth
- Position Taro as a key competitor in the specialty space through strategic partnerships and collaborations
- Identify key opportunities and potential partnerships to grow the specialty portfolio
- Establish and maintain business relationships with key stakeholders, including drug access navigators, professional and patient associations, nurses, patient support program coordinators, hospitals, and specialty pharmacy
- Develop key advocates and KOLs for peer-to-peer selling opportunities
- Assist with removing barriers to access by working collaboratively with cross-functional colleagues
- Profile customers and segment migration in CRM
- Accurate and timely reporting of customer and business records through CRM system using agreed-upon performance metrics
Qualifications
- College/University degree
- 5 years key account experience
- Specialty experience a significant asset
- 5 years + Hospital pharmacy sales experience
- Product focus on specialty therapeutic areas that include orals, biologics, and injectables; biosimilars an asset
- Oncology experience preferred
- Knowledge of regulatory, health authority, provincial cancer agency guidelines and policies in a given province
- Ability to identify customer needs, competition within highly regulated environment
- Solving customer service issues
- Creativity in differentiating Taro from competitors
- Manage account profitability
Working Conditions
- Generally good working conditions
- Travel as required
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