Customer Service Coordinator

2 months ago

Calgary, Alberta, Canada CHUFF HOUSE Full time
About the Role

We are seeking a highly organized and detail-oriented Sales Support Associate to join our team at CHUFF HOUSE. As a Sales Support Associate, you will play a critical role in supporting our sales team by providing administrative assistance and ensuring the smooth operation of our sales processes.

Key Responsibilities
  • Administrative Support
    • Provide administrative support to the sales team, including answering telephone calls and relaying messages in a timely and professional manner.
    • Respond to electronic enquiries and provide accurate and helpful information to customers and stakeholders.
    • Order office supplies and maintain inventory levels to ensure that the sales team has the necessary resources to perform their duties.
  • Customer Service
    • Greet customers and visitors in a friendly and professional manner, and direct them to the appropriate contacts or service areas.
    • Type and proofread correspondence, forms, and other documents to ensure accuracy and professionalism.
    • Perform data entry tasks to maintain accurate and up-to-date records.
  • Support for Newcomers and Refugees
    • Participate in government or community programs that support newcomers and refugees, and contribute to the development of initiatives that promote diversity and inclusion.
  • Support for Youths
    • Participate in government or community programs that support youth employment, and contribute to the development of initiatives that promote youth development and empowerment.
  • Support for Indigenous People
    • Participate in government or community programs that support Indigenous people, and contribute to the development of initiatives that promote reconciliation and inclusion.
  • Work Environment
    • Work in a fast-paced and dynamic environment, with a focus on providing excellent customer service and supporting the sales team.
    • Work 40 hours per week, with opportunities for overtime and professional development.
Requirements
  • Education
    • No degree, certificate, or diploma is required for this role.
  • Experience
    • 1 to less than 7 months of experience in a sales support or administrative role is preferred.
  • Language
    • English is the primary language of communication for this role.

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