Automotive Service Advisor

1 month ago

Calgary, Alberta, Canada MOCHANIC'S AUTO SERVICE Full time
Job Title: Service Advisor

We are seeking a skilled Service Advisor to join our team at Mochanic's Auto Service. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.

Key Responsibilities:
  • Customer Service: Provide excellent customer service, answering inquiries and providing information to customers in a timely and professional manner.
  • Service Coordination: Coordinate with our technicians to ensure efficient and effective service delivery, arranging for billing and refunds as needed.
  • Communication: Clearly explain the type and cost of services offered to customers, ensuring they understand their options and making informed decisions.
  • Administrative Tasks: Perform general office duties, including ordering office supplies and maintaining inventory, as well as receiving payments and issuing receipts.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Skills: Strong communication and organizational skills, with the ability to multitask and work in a fast-paced environment.
Work Environment:

Our team is dedicated to providing exceptional service to our customers. As a Service Advisor, you will work in a dynamic and fast-paced environment, with a focus on delivering high-quality service and support.

What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career advancement and professional growth.
  • Collaborative Team: A collaborative and supportive team environment.

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