Customer Service Coordinator

1 month ago


Calgary, Alberta, Canada Equation Staffing Solutions Full time
About the Role

We are seeking a skilled Customer Service Coordinator to join our Calgary team on a permanent basis. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Booking reservations for accommodations, including hotels and short-term rentals
  • Preparing contracts, leases, and other paperwork as required
  • Processing digital payments and ensuring accurate recording of reservation details
  • Working with customers and hospitality companies to meet individual needs and preferences
  • Managing and resolving issues and complaints from tenants or guests
  • Communicating effectively with stakeholders, including claims coordinators, landlords, real estate agents, and adjustors
Requirements
  • Excellent communication and negotiation skills
  • Excellent time management skills and attention to detail
  • Fluent in English
  • High-level written communication skills and experience in service-based industries, such as hospitality, travel, or real estate
About Us

Equation Staffing Solutions is a successful, award-winning Calgary-based staffing and recruitment agency specializing in the placement of candidates on a temporary, contract, or permanent basis. We serve a wide range of industries, including oil and gas, warehousing and transportation, finance and accounting, and more.



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