Customer Service Coordinator

2 months ago


Calgary, Alberta, Canada P&D DISTRIBUTORS INC. Full time
Job Title: Customer Service Representative

We are seeking a highly skilled and detail-oriented Administrative Support Specialist to join our team at P&D Distributors Inc. as a Customer Service Representative.

Key Responsibilities:
  • Schedule and Confirm Appointments: Coordinate with customers to schedule and confirm appointments in a timely and efficient manner.
  • Telephone and Electronic Enquiries: Respond to customer inquiries via telephone and electronic means in a professional and courteous manner.
  • Data Entry and Administration: Perform data entry tasks with accuracy and attention to detail, ensuring all records are up-to-date and accurate.
  • Customer Service: Provide exceptional customer service to meet and exceed customer expectations, ensuring a positive experience for all customers.
Requirements:
  • Education: Secondary (high) school graduation certificate is required.
  • Relocation: Ability to relocate for the role is a must.
  • Work Environment: Willingness to work in a fast-paced environment is essential.
  • Communication and Interpersonal Skills: Strong communication and interpersonal skills are required to effectively interact with customers and colleagues.
  • Technical Skills: Proficiency in MS Excel, MS PowerPoint, and MS Word is necessary for this role.
Work Environment and Benefits:
  • Relocation Assistance: Relocation costs will be covered by the employer.
  • Dynamic Work Environment: Opportunity to work in a dynamic and growing company with a team of professionals.
  • Competitive Compensation and Benefits: Competitive compensation and benefits package, including [insert benefits here].


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