Receptionist - Physiotherapy Clinic
7 hours ago
We are seeking a highly organized and customer-focused Receptionist to join our team at pt Health. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our clinic.
Key Responsibilities- Provide excellent customer service to patients, staff, and external customers
- Coordinate patient intake, data entry, and scheduling
- Answer phone calls, respond to emails, and manage faxes
- Coordinate referrals, invoicing, and payments
- Assist patients with paperwork and maintain accurate medical records
- Track coverage for funding streams and ensure approval
- Complete data entry and billing tasks
- Provide administrative support to the Care Coordinator Manager and Clinic Director
- High School Diploma, G.E.D. or equivalent
- Excellent customer service skills and telephone etiquette
- High degree of organizational skills and ability to prioritize and multi-task
- Excellent communication (verbal/written) and interpersonal skills
- Strong computer and data entry skills
- Flexible and adaptable to change
- Experience in a Physiotherapy clinic an asset
We are a leading provider of physiotherapy services, committed to delivering exceptional patient care and support. Our team is dedicated to creating a positive and inclusive work environment, and we offer a range of benefits and opportunities for growth and development.
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