Training and Development Specialist

7 days ago


Montreal, Quebec, Canada GardaWorld Full time

Job Summary:

GardaWorld is seeking a highly skilled Screening Contractor Training Representative to join our team. As a key member of our organization, you will be responsible for delivering training programs to our screening employees, ensuring they meet the highest standards of security and customer service.

Key Responsibilities:

  • Training Delivery: Develop and deliver comprehensive training programs to new and existing screening employees, including on-the-job training, refresher courses, and practical exams.
  • Coaching and Mentoring: Provide coaching and mentoring to screening employees to enhance their skills and performance.
  • Training Development: Collaborate with subject matter experts to develop and update training materials, ensuring they meet the latest security and customer service standards.
  • Assessment and Evaluation: Monitor and assess the performance of screening employees, providing feedback and recommendations for improvement.
  • Communication and Collaboration: Develop and maintain effective relationships with our clients, stakeholders, and internal teams to ensure seamless training delivery and support.

Requirements:

  • Education: High school diploma or equivalent.
  • Experience: Currently certified as a Pre-Board Screening Officer for a minimum of 12 months, with advanced qualifications, and no Performance Improvement Plans (PIPs).
  • Skills: Excellent communication and interpersonal skills, strategic mindset, and ability to drive results in a dynamic environment.

Employment Details:

  • Employment Type: Temporary.
  • Location: Montreal Airport (YUL).

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