Training and Development Specialist
7 days ago
Job Summary:
GardaWorld is seeking a highly skilled Screening Contractor Training Representative to join our team. As a key member of our organization, you will be responsible for delivering training programs to our screening employees, ensuring they meet the highest standards of security and customer service.
Key Responsibilities:
- Training Delivery: Develop and deliver comprehensive training programs to new and existing screening employees, including on-the-job training, refresher courses, and practical exams.
- Coaching and Mentoring: Provide coaching and mentoring to screening employees to enhance their skills and performance.
- Training Development: Collaborate with subject matter experts to develop and update training materials, ensuring they meet the latest security and customer service standards.
- Assessment and Evaluation: Monitor and assess the performance of screening employees, providing feedback and recommendations for improvement.
- Communication and Collaboration: Develop and maintain effective relationships with our clients, stakeholders, and internal teams to ensure seamless training delivery and support.
Requirements:
- Education: High school diploma or equivalent.
- Experience: Currently certified as a Pre-Board Screening Officer for a minimum of 12 months, with advanced qualifications, and no Performance Improvement Plans (PIPs).
- Skills: Excellent communication and interpersonal skills, strategic mindset, and ability to drive results in a dynamic environment.
Employment Details:
- Employment Type: Temporary.
- Location: Montreal Airport (YUL).
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