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Guest Service Manager

2 months ago

Penticton, British Columbia, Canada LOCAL Public Eatery Full time

Unlock Your Potential as a Hospitality Leader

At LOCAL Public Eatery, we're passionate about creating unforgettable experiences for our guests and our team members. As a Guest Service Manager, you'll be the face of our restaurant, ensuring every guest feels welcome and valued.

Key Responsibilities:

  • Lead by example, demonstrating exceptional customer service skills and a passion for delivering memorable experiences.
  • Develop and maintain strong relationships with guests, understanding their needs and preferences.
  • Collaborate with our rockstar leaders to create a seamless and enjoyable experience for every guest.
  • Stay up-to-date on menu offerings, promotions, and events to provide expert recommendations and ensure guests have an exceptional experience.
  • Manage the front-of-house operations, ensuring a smooth and efficient service.

What We're Looking For:

  • A natural leader with a passion for hospitality and a drive to deliver exceptional customer service.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with guests and team members.
  • Able to work in a fast-paced environment, remaining calm and composed under pressure.
  • Knowledge of liquor service and certification an asset.

Perks and Benefits:

  • Competitive base compensation and eligibility for our tip pool program.
  • Flexible scheduling and opportunities for career growth and development.
  • A fun and dynamic work environment, with a focus on teamwork and collaboration.
  • Opportunities to develop new skills and take on new challenges.
  • A comprehensive training program to ensure your success in the role.